Dunning Director for each subsidiary


We are using the Dunning module and we sent the emails out manually. Now we started using Dunning in another subsidiary and I would like to have a separate Dunning Director who could only see dunning letters in that subsidiary. Is it possible?

Now the situation is that Dunning Manager can only see his owns letters and Dunning Director can see all letters from all subsidiaries, even though his role has access only to one subsidiary (his own). This is kind of weird that the Dunning letters behave differently than everything else in NetSuite. This local Dunning Director can see now letters related to invoices which he can’t see.

Does anyone have ideas how to fix this?


  • Markus
Rookie Asked on September 20, 2019 in Billing.
Add Comment
2 Answer(s)

Looks like you can’t do this – the way I would normally restrict this isn’t available because you can’t edit the underlying custom records. I have to agree- bit of an oversight on the part of the solution.

Advanced Answered on September 20, 2019.
Add Comment

Ok, that’s what I was afraid of. Thanks Kevin!

Rookie Answered on September 24, 2019.
Add Comment

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.
  • This site made possible by our sponsors:   Tipalti   Celigo   Become a Sponsor   Become a Sponsor