Can Classification records be used natively in Customer/Lead forms?

I am currently working on a workflow that can auto populate fields with a button.

 

The issue stems from the fact that I am being asked that the fields that the button needs to populate are
Location
Department

 

I cannot see these fields in the lead form. I have them enabled in the enabled features.

 

I can create a custom entity field that uses those records as references, but I am told that there is a native way to have them be visible.

Please help.

Thank you

Rookie Asked on November 2, 2022 in Training.
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1 Answer(s)

Not natively, no. Custom entity field sourcing the department/class/location list is the way to go if you want to display these on entity records.  Check out “Assign Class Department Location to Customer and Other Entity Records” SuiteAnswers ID 72014.

Intermediate Answered 6 days ago.
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