ConsultTheArchitect's Profile
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  • Rookie Asked on September 10, 2019 in Best Practices.

    Since it was only a user error, the Item Fulfillment must be altered to 70 so that it matches the correct amount.

    Make sure the period isn’t closed or locked.

    Once complete, you would be able to fulfill the remaining 30.

    Ensure the costs are calculated as expected.

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  • The first thing to do is to verify what is different between the manual execution and the scheduled.

    As I can only judge by the information you provided, the information that sticks out would be the timing in which the Saved Searches are sending out the email. Do you have any criteria based on the date?

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  • Rookie Asked on September 10, 2019 in Best Practices.

    Could you please clarify at what point the quantity discrepancy occurred?

    If the quantity was incorrect at the Sales Order level, you could treat this as a separate Sales Order to invoice and fulfill the remaining items. You can reference the second Sales Order to the original PO# the customer provided you.

    If the Sales Order and Invoice is correct for a quantity of 100, then you simply did a partial fulfillment. It will then be possible to fulfill the remaining amount.

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