We are currently setting up NS (coming from Salesforce) and I bumped into a weird thing regarding the Name / Contact fields.

Can someone explain why the (mandatory) Contact field is there in the first place, how is it being used? Is it THE unique identifier for a Contact?

If so, why is there no option to Auto-generate a number in combination with Contacts.

The problem I am having is that when I enter my first Contact in the system (First name + Last Name), the Contact field is auto-populated with the combined values of these 2 fields.

However, when I want to enter a second Contact with the same name (but another email address), the Contact field is auto-populated with the same value, and the system will return an error when I try to save the new Contact. It’s possible to manually overwrite the value in the Contact field, but that’s a poor-man’s solution.

Any suggestions how to circumvent this?

On a sidenote, in fact there are 3 Name fields, probably a middle name as well. It is possible to hide the middle part somewhere?

Thanks!

Name fields vs. Contact field