RE: Have multiple default emails on Customer record? Or set up workflow to email credit memos to multiple contacts? How?

I am wondering if it’s possible to either:

  1. Have multiple emails listed in the default email on the Customer records (not contact section)

    OR

  2. Have a workflow or process that whenever a credit memo is sent it sends to all contacts assigned to the Accounts Receivable role.

How would i do this?

SuiteLyfe Rookie Asked on September 13, 2019 in Billing.
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3 Answers

We had to script a solution for this.  Having multiple email addresses is the second-highest voted Enhancement Request in SuiteIdeas and has been in there since at least 2012 and still….nothing.

Beginner Answered on September 13, 2019.
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