RE: Can’t Create Purchase Order from Sales Order with Service for Resale Item
Is there a way for NetSuite to handle this? We cannot figure out how, maybe there is a setting we need to change?
The setting for “special order item” simply indicates that every time you have a sale for it, the system will generate a PO for it. However, I have bad news. The ability to auto-generate the PO for a service item for resale doesn’t exist. Please see this article.
https://netsuite.custhelp.com/app/answers/detail/a_id/62838/kw/service%20item%20for%20resale
If it was me, I would just create a non-inventory item for resale and name it “service item”. Non-inventory items for resale and service items for resale are not the same… but they have a lot of similarities.
We were previously doing that, but there are tax consequence for selling a “service”, versus selling an “item”. Using the non-inventory item tag still says that it’s a tangible good, so it’s taxed differently than a service event.
I am having the same issues, did you find a resolution (outside of a non-inventory item)?
