RE: Unapply “Paid in Full” Bill to Purchase Order
So I had a situation where someone from accounting was supposed to create a bill for just one line item on a PO and instead created the bill for every line item and now the status is Paid in Full. What is the process to reverse or delete the bill so we can redo the process? I’ve tried looking through Suite Answers but I can’t find my use case.
Delete the payment then the bill. Recreate bill then recreate payment. However, it sounds like you are applying to a single line of the bill… but it covered the full amount. Even if you apply the bill to a single line instead of all of them…. if the single line amount matches the total amount, it will still be paid in full.