RE: Unapply a journal from an invoice?

Does anyone have a process to unapply a JE from a customer invoice?  We had a customer invoice that we ‘paid’ via JE for bad debt write off. Then the customer paid us.  the invoice status is Paid in Full and the JE is in a prior accounting period.  Wondering if any one has a solution for this scenario?  Ideally we can keep the transactions related somehow to maintain  the trail of the W/O and subsequent customer payment

lcarlton Rookie Asked on April 23, 2021 in Order Management.
Add Comment
2 Answers

Thanks for the suggestion Margie This seems like a good solution

Rookie Answered on April 28, 2021.
Add Comment

Your Answer

By posting your answer, you agree to the privacy policy and terms of service.