RE: Tax Codes are not updated with correct shipping state when -Custom- address is used
Answered
Whenever a –Custom- on-the-fly shipping address is used on a transaction, the line items’ tax codes are auto-updated with the wrong state tax code. For non-–Custom- addresses we don’t experience the problem. In graphic below shows how when entering line items, the tax code is updated with Nebraska Tax Code instead of the –Custom- shipping address state
This used to work recently, so this is possibly a 2020.1 update issue? Just checking in the Netsuite Professionals community first since I can’t seem to file a support case right now due to Netsuite’s “All Hands” meeting today. Thanks!
Also, you might check and make sure this option is not true in General Preferences under Setup -> Company -> General Preferences.
