RE: PO Approval Workflow is not sending out emails correctly

Hello.   I created a PO Approval Workflow based on a standard workflow, the user (Purchasing Manager) creates a PO and automatically kicks off the workflow, which sends it to the Purchasing Approver.  The “there is a PO pending approval” email is sent out to the PO creator instead of sending it to the PO Approver.  And once the PO has been approved or rejected, the email confirming it was approved (or rejected) is sent out to the Approver instead of the PO creator.  The PO workflow history log shows that the emails are sent out to the correct recipient, however, in reality they are sent out incorrectly as explained above.  Any suggestions please?

Thanks.

jmviquez2000 Rookie Asked on August 31, 2021 in SuiteFlow.
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5 Answers

That´s a very useful information, thanks so much for trying it in your system.  I will look for Netsuite´s support.  Thanks.

Rookie Answered on September 3, 2021.
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