RE: NetSuite ERP Performance

We’re experiencing performance issues with sales orders, quotes, invoices, and customer saving issues with our NetSuite ERP, averaging 8-10 seconds to saving using NetSuite’s Advance Performance Measurement (APM) tool.  We have only a small amount of customization. but do integrate with RF-Smart, Pacejet, Celigo and Avalara.  Is that normal for NetSuite ERP?  Has someone faced performance issues with NetSuite and do you have any recommendations for resolving this?

ayuen Rookie Asked on December 19, 2019 in Performance.
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Thank you for your quick response.  Scripts have been optimized. and network time is insignificant.  Pacejet and Avalara scripts’ performance are within manageable range.  Majority of the transaction time, 70-80% , is taken up by the server but we don’t have access to the database or the application layer to know how they interact.

 

 

Rookie Answered on December 19, 2019.
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