RE: How to refund only shipping with a Credit Memo?

I have an Invoice that I want to refund only the shipping for. When I Credit the Invoice and remove the line items and try to save, the CM without any lines and with only the shipping cost I get the pop up error: You must enter at least one line item for this transaction.

How do I refund the shipping only? What are my work around options?

Thanks!

Brad Beginner Asked on May 5, 2020 in Accounting.
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1 Answers

I would create a non inventory item for this that had appropriate tax setup and GL account impact. Then I’d issue that manually instead.

Advanced Answered on May 6, 2020.
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