RE: Email Capture in NetSuite
Our company used to have a feature in Salesforce where a sales rep could BCC their name in an email when emailing a lead, prospect, etc. This would then log the email in Salesforce under the activities. We are currently using Celigo to connect the communication to NetSuite but it doesn’t work on their mobile phone. Celigo is good but the BCC route was so much easier and I was wondering if anyone had suggestions or know if this can be built out for NetSuite.
You can probably build it using an Email Capture Plugin: https://system.na0.netsuite.com/app/help/helpcenter.nl?fid=book_4286894970.html