I am trying to give our Support Manager the ability to delete notes created by their subordinates where necessary.
This is an enhancement
Thanks, I just received a response today from NetSuite Support confirming this as well.
“Upon further checking, it turns out that this deleting other users’ note is pending enhancement with NetSuite. This has already been endorsed to our engineers for review, however, it has no definite date yet as to when will this be implemented.”